This document constitutes a comprehensive and legally binding agreement between KG ELECTRO-POWER (P) LTD and KGEP VENTURES (P) LTD (collectively referred to as “KGEP”, “Company”, “we”, “us”, or “our”) and any natural or legal person (hereinafter referred to as “User”, “you”, or “your”) who accesses, browses, registers on, transacts, or uses any service through this ecommerce platform. These Terms govern all actions, transactions, communications, and relationships initiated or facilitated via the official KGEP website, specifically for the procurement of electrical switchgear and related industrial components.
By accessing or using any part of the website, you acknowledge that you have read, understood, and accepted all provisions of these Terms, as well as the incorporated policies listed herein, and you irrevocably agree to be bound by them. If you do not agree to these Terms, you must immediately discontinue usage of the platform and refrain from engaging in any transactions or access.
1. SCOPE, APPLICABILITY, AND BINDING NATURE
1. SCOPE, APPLICABILITY, AND BINDING NATURE
1.1 These Terms represent the exclusive and exhaustive understanding between KGEP and the User, and supersede any previous understandings, proposals, oral or written communications. Any conflicting or additional terms introduced by the User in any form shall not be binding on KGEP unless explicitly accepted in writing by a duly authorized officer of the Company.
1.2 KGEP retains the exclusive and unconditional right, exercisable at any time and without prior notice, to update, amend, suspend, restrict, or terminate the operation of any aspect of the website, including these Terms, without liability.
1.3 These Terms are issued on a non-negotiable basis. Any waiver, modification, or substitution shall be valid only if recorded in writing and signed by a Director of KGEP.
2. INCORPORATION OF SELF-STANDING POLICIES
2. INCORPORATION OF SELF-STANDING POLICIES
2.1 The following additional policies, as published and updated periodically on the website, are deemed incorporated by reference into these Terms. Each such policy shall constitute a standalone legal instrument:
· Privacy Policy
· Returns & Refund Policy
· Terms & Conditions of Sale & Purchase
· Business Conduct Guidelines
2.2 In the event of any inconsistency or ambiguity between these Terms and any of the above-mentioned policies, the interpretation rendered by KGEP shall be final, conclusive, and binding.
3. USER ELIGIBILITY, ACCOUNTS, AND CONDUCT
3. USER ELIGIBILITY, ACCOUNTS, AND CONDUCT
3.1 The User affirms that they are legally competent to contract under applicable laws of India. Users who do not meet this criterion must refrain from using this website.
3.2 Registration on the platform may be required for accessing specific services. KGEP reserves the unfettered right to accept, reject, revoke, or suspend any User registration at any time, without assigning any reason.
3.3 The User shall be solely responsible for the safekeeping and confidentiality of their account credentials. Any activity undertaken using the User’s credentials shall be deemed to be authorized by the User, who shall be fully liable for such activity.
3.4 KGEP shall not be liable for any loss or damage resulting from the misuse of login credentials. The User undertakes to notify KGEP immediately upon becoming aware of any unauthorized use.
4. PRODUCTS, DISPLAY, AND TRANSACTION ACCEPTANCE
4. PRODUCTS, DISPLAY, AND TRANSACTION ACCEPTANCE
4.1 All product-related information including images, specifications, technical descriptions, pricing, and availability are indicative and for reference only. KGEP expressly disclaims any liability arising out of inaccuracies.
4.2 KGEP reserves the absolute discretion to accept or reject any order, in part or full, regardless of payment confirmation or automated acknowledgment. Final acceptance shall be communicated via a formal order confirmation issued by KGEP.
4.3 The Company may cancel or modify orders, delay dispatch, or substitute products as deemed necessary, and such decisions shall not be subject to challenge.
5. PAYMENT TERMS
5. PAYMENT TERMS
5.1 All financial transactions must be effected via approved methods available on the website. KGEP shall not be liable for any processing delays, third-party gateway failures, or transactional errors beyond its control.
5.2 The User confirms that they are authorized to use the selected payment mode. KGEP reserves the right to recover all losses and charges incurred due to unauthorized payment methods.
5.3 Any outstanding dues may attract penal interest at the maximum rate permitted by law and may be subject to legal recovery proceedings at the User’s cost.
6. SHIPPING, DELIVERY, AND TITLE TRANSFER
6. SHIPPING, DELIVERY, AND TITLE TRANSFER
6.1 Estimated delivery timelines are non-binding. KGEP shall not be liable for delays, partial delivery, or delivery failures arising from third-party logistics providers, force majeure, or unforeseen circumstances.
6.2 Title to the products shall pass to the User only upon dispatch from KGEP’s premises. Risk of loss or damage post-dispatch shall lie solely with the User.
6.3 The User is advised to inspect the shipment immediately upon receipt and report any visible damage to the carrier and to KGEP within 24 hours, failing which such delivery shall be deemed accepted in full.
7. RETURNS, CANCELLATIONS, AND REFUNDS
7. RETURNS, CANCELLATIONS, AND REFUNDS
7.1 Return requests will only be entertained as per KGEP’s Returns & Refund Policy. Acceptance of return requests shall be at the sole discretion of KGEP.
7.2 Products that are installed, used, tampered with, or otherwise altered post-delivery shall not be eligible for return or refund.
7.3 KGEP reserves the right to levy restocking charges and adjust refunds accordingly. Shipping charges and associated costs are non-refundable.
8. INTELLECTUAL PROPERTY RIGHTS
8. INTELLECTUAL PROPERTY RIGHTS
8.1 All trademarks, content, layouts, and proprietary assets displayed on the website are the exclusive property of KGEP or its licensors. Unauthorized reproduction, distribution, or exploitation is strictly prohibited and shall attract civil and criminal penalties.
8.2 KGEP grants no implied licenses or rights to the User by virtue of their usage of the website.
9. DISCLAIMERS AND LIMITATION OF LIABILITY
9. DISCLAIMERS AND LIMITATION OF LIABILITY
9.1 The website and all related services are provided "as-is" and “as available.” KGEP disclaims all warranties including those relating to merchantability, fitness for purpose, accuracy, security, and availability.
9.2 Under no circumstances shall KGEP be liable for any consequential, incidental, indirect, punitive, or special damages arising out of the User’s use of the website or products.
9.3 KGEP’s aggregate liability, if any, shall be limited to the transaction value, exclusive of taxes, freight, and statutory charges.
10. INDEMNITY
10. INDEMNITY
The User hereby agrees to fully indemnify, defend and hold harmless KGEP, its promoters, employees, directors, contractors, and agents from any and all claims, liabilities, losses, damages, costs, penalties, or legal expenses resulting from or arising in connection with:
· Breach of any provision of these Terms;
· Violation of any applicable law or regulation;
· Misuse of the website or its content;
· Infringement of any third-party rights.
11. TERMINATION
11. TERMINATION
11.1 KGEP may suspend or permanently disable access to the website for any User, at any time, without assigning reasons or liability.
11.2 Upon termination, all rights granted to the User shall cease and the User shall remain liable for all accrued dues.
12. GOVERNING LAW AND JURISDICTION
12. GOVERNING LAW AND JURISDICTION
12.1 These Terms shall be governed by and construed in accordance with the laws of India.
12.1 These Terms shall be governed by and construed in accordance with the laws of India.
13. MISCELLANEOUS
13. MISCELLANEOUS
13.1 If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall not be affected.
13.2 Any failure by KGEP to enforce its rights shall not constitute a waiver.
13.3 These Terms, together with the incorporated policies, represent the entire understanding and supersede all prior agreements.
14. CONTACT INFORMATION
14. CONTACT INFORMATION
For any queries or clarifications regarding these Terms, please contact:
Email: customerservices@kgep.in
Registered Offices:
KG Electro-Power (P) Ltd
2, Manook Lane, Ground Floor,
Beside 51, Ezra Street,
Kolkata – 700 001, West Bengal, India
KGEP Ventures (P) Ltd
128, Rash Behari Avenue,
Rajkamal Building, 1st Floor,
Kolkata – 700 029, West Bengal, India
By continuing to use this website, the User expressly acknowledges, agrees, and undertakes to be bound by these Terms in their entirety.
This document constitutes a comprehensive and legally binding agreement between KG ELECTRO-POWER (P) LTD and KGEP VENTURES (P) LTD (collectively referred to as “KGEP”, “Company”, “we”, “us”, or “our”) and any natural or legal person (hereinafter referred to as “User”, “you”, or “your”) who accesses, browses, registers on, transacts, or uses any service through this ecommerce platform. These Terms govern all actions, transactions, communications, and relationships initiated or facilitated via the official KGEP website, specifically for the procurement of electrical switchgear and related industrial components.
By accessing or using any part of the website, you acknowledge that you have read, understood, and accepted all provisions of these Terms, as well as the incorporated policies listed herein, and you irrevocably agree to be bound by them. If you do not agree to these Terms, you must immediately discontinue usage of the platform and refrain from engaging in any transactions or access.
1. SCOPE, APPLICABILITY, AND BINDING NATURE
1. SCOPE, APPLICABILITY, AND BINDING NATURE
1.1 These Terms represent the exclusive and exhaustive understanding between KGEP and the User, and supersede any previous understandings, proposals, oral or written communications. Any conflicting or additional terms introduced by the User in any form shall not be binding on KGEP unless explicitly accepted in writing by a duly authorized officer of the Company.
1.2 KGEP retains the exclusive and unconditional right, exercisable at any time and without prior notice, to update, amend, suspend, restrict, or terminate the operation of any aspect of the website, including these Terms, without liability.
1.3 These Terms are issued on a non-negotiable basis. Any waiver, modification, or substitution shall be valid only if recorded in writing and signed by a Director of KGEP.
2. INCORPORATION OF SELF-STANDING POLICIES
2. INCORPORATION OF SELF-STANDING POLICIES
2.1 The following additional policies, as published and updated periodically on the website, are deemed incorporated by reference into these Terms. Each such policy shall constitute a standalone legal instrument:
· Privacy Policy
· Returns & Refund Policy
· Terms & Conditions of Sale & Purchase
· Business Conduct Guidelines
2.2 In the event of any inconsistency or ambiguity between these Terms and any of the above-mentioned policies, the interpretation rendered by KGEP shall be final, conclusive, and binding.
3. USER ELIGIBILITY, ACCOUNTS, AND CONDUCT
3. USER ELIGIBILITY, ACCOUNTS, AND CONDUCT
3.1 The User affirms that they are legally competent to contract under applicable laws of India. Users who do not meet this criterion must refrain from using this website.
3.2 Registration on the platform may be required for accessing specific services. KGEP reserves the unfettered right to accept, reject, revoke, or suspend any User registration at any time, without assigning any reason.
3.3 The User shall be solely responsible for the safekeeping and confidentiality of their account credentials. Any activity undertaken using the User’s credentials shall be deemed to be authorized by the User, who shall be fully liable for such activity.
3.4 KGEP shall not be liable for any loss or damage resulting from the misuse of login credentials. The User undertakes to notify KGEP immediately upon becoming aware of any unauthorized use.
4. PRODUCTS, DISPLAY, AND TRANSACTION ACCEPTANCE
4. PRODUCTS, DISPLAY, AND TRANSACTION ACCEPTANCE
4.1 All product-related information including images, specifications, technical descriptions, pricing, and availability are indicative and for reference only. KGEP expressly disclaims any liability arising out of inaccuracies.
4.2 KGEP reserves the absolute discretion to accept or reject any order, in part or full, regardless of payment confirmation or automated acknowledgment. Final acceptance shall be communicated via a formal order confirmation issued by KGEP.
4.3 The Company may cancel or modify orders, delay dispatch, or substitute products as deemed necessary, and such decisions shall not be subject to challenge.
5. PAYMENT TERMS
5. PAYMENT TERMS
5.1 All financial transactions must be effected via approved methods available on the website. KGEP shall not be liable for any processing delays, third-party gateway failures, or transactional errors beyond its control.
5.2 The User confirms that they are authorized to use the selected payment mode. KGEP reserves the right to recover all losses and charges incurred due to unauthorized payment methods.
5.3 Any outstanding dues may attract penal interest at the maximum rate permitted by law and may be subject to legal recovery proceedings at the User’s cost.
6. SHIPPING, DELIVERY, AND TITLE TRANSFER
6. SHIPPING, DELIVERY, AND TITLE TRANSFER
6.1 Estimated delivery timelines are non-binding. KGEP shall not be liable for delays, partial delivery, or delivery failures arising from third-party logistics providers, force majeure, or unforeseen circumstances.
6.2 Title to the products shall pass to the User only upon dispatch from KGEP’s premises. Risk of loss or damage post-dispatch shall lie solely with the User.
6.3 The User is advised to inspect the shipment immediately upon receipt and report any visible damage to the carrier and to KGEP within 24 hours, failing which such delivery shall be deemed accepted in full.
7. RETURNS, CANCELLATIONS, AND REFUNDS
7. RETURNS, CANCELLATIONS, AND REFUNDS
7.1 Return requests will only be entertained as per KGEP’s Returns & Refund Policy. Acceptance of return requests shall be at the sole discretion of KGEP.
7.2 Products that are installed, used, tampered with, or otherwise altered post-delivery shall not be eligible for return or refund.
7.3 KGEP reserves the right to levy restocking charges and adjust refunds accordingly. Shipping charges and associated costs are non-refundable.
8. INTELLECTUAL PROPERTY RIGHTS
8. INTELLECTUAL PROPERTY RIGHTS
8.1 All trademarks, content, layouts, and proprietary assets displayed on the website are the exclusive property of KGEP or its licensors. Unauthorized reproduction, distribution, or exploitation is strictly prohibited and shall attract civil and criminal penalties.
8.2 KGEP grants no implied licenses or rights to the User by virtue of their usage of the website.
9. DISCLAIMERS AND LIMITATION OF LIABILITY
9. DISCLAIMERS AND LIMITATION OF LIABILITY
9.1 The website and all related services are provided "as-is" and “as available.” KGEP disclaims all warranties including those relating to merchantability, fitness for purpose, accuracy, security, and availability.
9.2 Under no circumstances shall KGEP be liable for any consequential, incidental, indirect, punitive, or special damages arising out of the User’s use of the website or products.
9.3 KGEP’s aggregate liability, if any, shall be limited to the transaction value, exclusive of taxes, freight, and statutory charges.
10. INDEMNITY
10. INDEMNITY
The User hereby agrees to fully indemnify, defend and hold harmless KGEP, its promoters, employees, directors, contractors, and agents from any and all claims, liabilities, losses, damages, costs, penalties, or legal expenses resulting from or arising in connection with:
· Breach of any provision of these Terms;
· Violation of any applicable law or regulation;
· Misuse of the website or its content;
· Infringement of any third-party rights.
11. TERMINATION
11. TERMINATION
11.1 KGEP may suspend or permanently disable access to the website for any User, at any time, without assigning reasons or liability.
11.2 Upon termination, all rights granted to the User shall cease and the User shall remain liable for all accrued dues.
12. GOVERNING LAW AND JURISDICTION
12. GOVERNING LAW AND JURISDICTION
12.1 These Terms shall be governed by and construed in accordance with the laws of India.
12.1 These Terms shall be governed by and construed in accordance with the laws of India.
13. MISCELLANEOUS
13. MISCELLANEOUS
13.1 If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall not be affected.
13.2 Any failure by KGEP to enforce its rights shall not constitute a waiver.
13.3 These Terms, together with the incorporated policies, represent the entire understanding and supersede all prior agreements.
14. CONTACT INFORMATION
14. CONTACT INFORMATION
For any queries or clarifications regarding these Terms, please contact:
Email: customerservices@kgep.in
Registered Offices:
KG Electro-Power (P) Ltd
2, Manook Lane, Ground Floor,
Beside 51, Ezra Street,
Kolkata – 700 001, West Bengal, India
KGEP Ventures (P) Ltd
128, Rash Behari Avenue,
Rajkamal Building, 1st Floor,
Kolkata – 700 029, West Bengal, India
By continuing to use this website, the User expressly acknowledges, agrees, and undertakes to be bound by these Terms in their entirety.
